WORLD-CLASS SUPPORT SERVICES
Scapa, our focus is always on our customers. With over 80 years’ experience in
the manufacturing industry, we have a deep understanding of our markets and
apply it in innovative ways to provide superior solutions that create added value
Our global sales support team has a local presence throughout Asia, Europe and North and South America. They work in conjunction with our extensive R&D, Technical Service, Operations and Supply Chain teams to ensure we can satisfy all your needs.
Whatever your challenge, you can count on the Scapa Global Sales Support Team to provide the answers to your most challenging manufacturing and product design requirements.
On-site customer visits
Locally based Scapa Sales and Support teams are available to visit your site and work with your team to ensure that we have a clear understanding of your requirements.
Our Sales, R&D and Technical Service teams will align our resources and knowledge with your team to recommend or develop the right solution.
Product testing and Technical Data
The Scapa Quality and R&D teams utilize the latest lab testing and qualification techniques to ensure that our products meet customer and industry specifications.
Employee training symposiums
Our Technical Service teams are always available support your employee training requirements through on-line webinars and in-house customer training sessions and events.
We attend and exhibit at trade shows, conferences and other global and regional industry events to stay close to the markets we service.
Customer support programmes
Our marketing and product management teams are here to support your sales, training and product promotion initiatives.
The Scapa Sales Team has a strategic account management approach to servicing your needs.
The Scapa Customer Care team provides exceptional levels of personal service and support to customers around the globe.
At Scapa, we’re committed to a partnership approach and collaborate with our customers to create innovative products.
Scapa provides reference and support tools, including product and market focused literature, videos and other tape technology resources.